We built GetWhys to fix the gap between raw customer feedback and the product decisions that depend on it.
Most product teams run user interviews. Most of those interviews never influence a single roadmap decision — not because the insights weren't there, but because the synthesis work is too slow, too manual, and too hard to share.
GetWhys was founded in 2021 by Philippe Boutros, a former UX researcher who spent years watching teams do brilliant interview work that went nowhere. He built GetWhys to answer one question: what if the hardest part of research — making sense of it — happened automatically?
Today, GetWhys helps over 200 research-driven teams turn their qualitative data into clear, actionable findings — in hours instead of weeks.
A small, focused team with deep roots in product research, machine learning, and go-to-market strategy.
Philippe spent six years as a UX researcher at enterprise software companies, watching valuable interview findings disappear into Confluence pages no one read. He co-founded GetWhys in 2021 to fix the synthesis gap he kept running into — the stretch between finishing fieldwork and actually influencing a product decision. He leads product vision and customer relationships from GetWhys' Los Angeles home base.
Sarah joined from Amplitude, where she ran discovery programs for mid-market analytics customers across four product lines. She brings a rare combination of research operations knowledge and product intuition — she has personally run over 300 user interviews and built the mental model of what good synthesis tooling should feel like long before GetWhys existed.
Marcus previously built NLP data pipelines at a Series B healthcare AI startup, where his team processed 2 million clinical notes per month for downstream clinical decision support. He joined GetWhys to apply that infrastructure experience to a problem he cares about more: making qualitative research analysis fast enough to actually matter at the speed product teams move.
Priya spent four years at a user research consultancy where she developed methodologies for continuous discovery across fintech, edtech, and SaaS clients. She joined GetWhys to translate that practitioner experience into the platform's research templates, tagging taxonomy defaults, and the analysis frameworks that make GetWhys reports genuinely useful — not just faster to produce.
GetWhys closed a seed round led by Next Frontier Capital — investors who back early-stage infrastructure for knowledge workers.