Last updated: May 2, 2026
GetWhys ("we", "us", or "our") operates the getwhyshq.com website and the GetWhys research platform. This Privacy Policy describes how we collect, use, and protect information about you when you use our services.
We collect information you provide directly to us, including when you create an account, upload research materials, contact our support team, or fill out a form on our website. This may include your name, email address, company name, and the research data you choose to upload to the platform.
When you use our services, we automatically collect certain information about your device and how you interact with our platform, including browser type, operating system, pages visited, and referring URLs. We use cookies and similar tracking technologies to collect this information.
We use the information we collect to:
The research data you upload to GetWhys — including interview transcripts, survey responses, and feedback records — is treated as strictly confidential. We do not use your research data to train our AI models. Each workspace is fully isolated. Research data is processed solely to provide you with the analytical services you have requested.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, provided they agree to keep this information confidential. We may disclose information when required by law or to protect our rights.
We implement industry-standard security measures to protect your information, including AES-256 encryption at rest and TLS 1.3 encryption in transit. We are SOC 2 Type II certified. However, no method of transmission over the internet is 100% secure.
Depending on your location, you may have rights to access, correct, or delete your personal information; object to or restrict processing; and data portability. To exercise these rights, please contact us at [email protected].
We use cookies to improve your experience on our website. For details about the cookies we use, please see our Cookie Policy.
If you have questions about this Privacy Policy, please contact us at [email protected] or at our offices in Los Angeles, CA.